Microsoft Teams calling
Direct Routing connects your Microsoft Teams users to the phone network so they can make and take business calls in Teams — with extensions, call queues and reporting when you need them.
How it works
Pipercom provides Direct Routing only — not Operator Connect and not Microsoft Calling Plans. Your organisation needs the right Microsoft licences (including Teams Phone) for every user who will use the phone system.
Once set up, Teams users get PBX-style features: extensions, call centre options and reporting, alongside their chat and meetings.
We’ll help you plan numbers, porting and how calls should ring — and support comes from Pipercom’s own local team.
Talk it through
Based in Gloucestershire, serving local businesses. Call freephone 0800 058 1222 (Mon–Fri, 9am–5pm) or request a quote.